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Animal Welfare Wales is a new initiative to promote responsible pet ownership across Wales. We investigate welfare concerns, give advice, and where necessary, bring prosecutions.

If you are concerned about the welfare of an animal in our catchment area (CF, SA, and NP postcodes), you should call our Incident Helpline on 0343 289 5999. The Helpline is available from Monday to Friday, 8am till 8pm, and on Saturday and Sunday from 9pm till 6pm. You should use this Incident Helpline to report animal cruelty and neglect in Wales.

Contact us

Address: Regus House, Cardiff Gate Business Park, Cardiff, United Kingdom, CF23 8RU

Telephone number: 0343 289 5999. The Helpline is available from Monday to Friday, 8am till 8pm, and on Saturday and Sunday from 9pm till 6pm.

Email: enquiry@animalwelfare.wales

Animal Welfare Wales is a trading name of Animal Welfare Investigations Project. You can view our Privacy Policy here.